REFUND OR ECHANGE POLICY

Refund & Exchange Policy

At our store, your satisfaction is our priority. If you are not completely happy with your purchase, we offer a 30-day refund or exchange policy.

Eligibility:

  • Items must be unused, unworn, and in original condition.
  • Original tags, labels, and packaging must be intact.
  • Intimate items may not be eligible for return due to hygiene reasons unless defective.

Refunds:

  • Approved returns are refunded to the original payment method.
  • Shipping charges are non-refundable unless the issue is on our side.
  • Refunds are processed within 5–10 business days after inspection.

Exchanges:

  • If you receive a damaged, defective, or incorrect item, we offer a free replacement.
  • Exchange requests must be made within 7 days of delivery.

How to Request:

  1. Contact our support team with your order number and issue details.
  2. Follow the return instructions provided by our team.
  3. Ship the item back as directed.

We are committed to delivering premium quality and risk-free shopping for every customer.